You're getting a Website Lead Conversion Employee built specifically around your business—not a generic chatbot. We scan your website, build its business knowledge, configure how it answers and guides visitors, help you customize its appearance and behavior, and deploy it to your website. The $997 is a one-time setup fee with no required monthly subscription.

You don't have to spend hours training it yourself. Enter your website URL and our system scans your existing website for the information the Employee needs to understand your business, services, customers, policies, and buying process. You review what it found, fill in anything missing, make any desired adjustments, and the resulting knowledge is used to configure your Employee.

It is designed to avoid confidently making things up. If a visitor asks something outside its available knowledge, it follows the response behavior you've configured rather than inventing an answer. If we discover an important knowledge or behavior issue during your first 30 days, we'll refine the Employee at no additional charge.

That's what it's designed to do. It gives visitors an immediate way to ask questions, understand your business, overcome uncertainty, and take the appropriate next step instead of leaving simply because they couldn't find the information they needed. How much additional business it generates will depend on your existing traffic, offer, market, and sales process—we don't guarantee a specific revenue result.

Usually less than 10 minutes of your time. After purchasing, you'll enter your website URL, review the information our system extracts, choose a few customization options, and copy the provided code onto your website. If you'd rather have us handle installation, we can do that for you.

Your WLCE is built around your business information, so significant changes to your services, pricing, policies, hours, or other important information should be reflected in its knowledge as well. If we discover that information was incorrectly configured during your initial setup, we'll correct it. Client-requested business updates or ongoing optimization beyond the initial 30-day period may be handled separately.

If something isn't working because of a technical problem or an error in our implementation, we'll fix it. Your first 30 days also include reasonable optimization and refinement based on real-world conversations. After that, ongoing business updates and proactive optimization can be handled through our optional ongoing optimization service.

Your WLCE stays live and continues working normally. The $997 setup fee is a one-time payment—there is no required monthly subscription. The first 30 days simply give us an opportunity to refine the Employee using real-world interactions. After that, you can continue using it as-is, or you can have Digm continue monitoring and optimizing it through an optional ongoing service.

No. The WLCE is designed to handle the repetitive questions and uncertainty that can cause website visitors to leave before they become customers. It can help your existing team spend less time answering basic questions and focus more of their attention where human involvement actually matters.

If we cannot successfully deploy your WLCE because of a technical issue on our end, or an incompatibility we failed to identify beforehand, you're eligible for a full refund. We don't guarantee a specific number of leads, customers, or dollars generated because those outcomes depend on factors outside the system's control, including traffic, market demand, your offer, and your sales process.

If you're experiencing a problem, contact us and we'll first work to resolve it. If the issue is on our end and cannot be resolved, we'll process the applicable refund to your original payment method.