Privacy Policy

Last Updated: August 2026

At Digm Media ("we," "our," or "us"), we prioritize the security and privacy of the data entrusted to us by our clients and their end-users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our intake forms, and deploy the Website Lead Conversion Employee on your web properties.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, business email address, business name, phone number, and website URL, that you voluntarily give to us when you fill out intake forms to begin the system configuration process or when you contact us directly.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), is collected directly by our secure payment processors. We do not store financial information on our own servers; it is handled entirely by encrypted third-party services designed for PCI compliance.

Derivative & Interaction Data

Information our servers automatically collect when you access our website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our website to:

• Process your transactions, establish your account, and deliver the Website Lead Conversion Employee code snippet.
• Configure and optimize your custom AI model using the business details you provided.
• Send you operational emails, such as deployment updates, receipts, and technical support notices.
• Deliver targeted business insights, updates on our services, and other marketing communications via our email service providers, which you may opt out of at any time.
• Monitor and analyze usage and trends to improve your experience with our digital infrastructure.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for End-User Data

As a provider of the Website Lead Conversion Employee, Digm Media processes end-user interactions on behalf of our clients. We do not claim ownership of the leads captured by our system. All lead data routed to you via the system is your proprietary information. We utilize encrypted transmission protocols to deliver this data to you and maintain strict isolation between client datasets.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at compliance@digmmedia.com.