System Online
Every Website Lead Conversion Employee is custom-built around your business and professionally configured by Digm Media. Every deployment is unique because every business is unique. While no two implementations are identical, every system is custom-configured based on your website, business information, and onboarding responses before going live.
Our commitment is to deliver a functioning Website Lead Conversion Employee that accurately represents your business and guides visitors toward the next appropriate step in your customer journey. Our goal isn't simply to install software—it's to ensure your AI functions exactly as intended.
If we discover a technical issue on our end, we'll work with you to correct it promptly. If we're unable to successfully deploy or deliver the product as promised because of a limitation on our side, we'll issue a full refund.
During your first 30 days, we'll fine-tune your Website Lead Conversion Employee at no additional charge if adjustments are needed to improve its understanding of your business, tone, or customer interactions. Differences in conversational preference are actively addressed through this included optimization process.
If Something Doesn't Feel Right
If your Website Lead Conversion Employee isn't behaving the way you expected, please contact us before requesting a refund. In many cases, a simple refinement to its knowledge, tone, or guidance logic can significantly improve performance. During your optimization period, these refinements are included at no additional cost.
You're eligible for a full refund if:
Refunds are not available for circumstances outside Digm's control, including:
If you experience a failure that prevents deployment, please contact our team at support@digmmedia.com. Our engineering team will review the deployment. If we confirm that the issue is on our end and cannot be resolved, your refund will be processed to your original payment method within 5-7 business days.